7 days ago
Chennai, IndiaMid Level / Senior
Responsibilities
- Build and maintain websites in WordPress, Website Pro, and other CMS platforms using approved templates and frameworks.
- Handle complex website builds involving customized layouts, advanced formatting, embedded widgets, and e-commerce integrations such as WooCommerce.
- Troubleshoot layout issues, plugin conflicts, and style inconsistencies using HTML/CSS knowledge.
- Perform cross-browser and mobile-responsive QA before publishing websites.
- Refine AI prompts and use tools such as ChatGPT, Jasper, Midjourney, image generators, and QA bots to improve content, design, formatting, and production speed.
- Identify workflow bottlenecks, recommend improvements to SOPs and tooling, and document AI best practices.
- Lead complex or high-priority Zendesk tickets and communicate solutions clearly to clients and Account Managers.
- Document recurring solutions, mentor junior associates, and share website production best practices.
- Apply on-page SEO practices and configure or troubleshoot Google Analytics, GA4, and Tag Manager integrations.
- Analyze user experience with AI-assisted dashboards and heatmap tools and recommend improvements to content, layouts, CTAs, and conversions.
Requirements
- 3–5 years of experience building and maintaining websites in WordPress, Website Pro, or other CMS environments.
- Strong understanding of website structure, HTML/CSS, and front-end troubleshooting, including layout, plugin, and formatting issues.
- Ability to deliver polished, responsive websites aligned with SEO and accessibility best practices.
- Proficiency with AI-powered tools and prompt refinement for content layout, visual design, and workflow efficiency.
- Experience with Google Analytics, GA/GA4, Tag Manager, and SEO optimization techniques.
- Familiarity with Zendesk or similar support and ticketing systems.
- Exposure to WooCommerce, e-commerce integrations, and website performance tracking.
- Strong communication, creative problem-solving, technical execution, mentoring, and knowledge-sharing skills.
- Bachelor’s degree in Communications, Web Development, Design, or a related field is preferred but not required.
Benefits
- Chennai office-based work arrangement with CST shift hours from 7:30 PM to 4:30 AM IST.
- Competitive health benefits, flex time, and an annual work-from-anywhere policy.
- Employee Options Program, daily snacks, cafeteria access, and catered Friday lunches.
- Education reimbursement, in-house learning opportunities, and leadership development programs.
- Community initiatives and volunteer opportunities.
Tech Stack
CSSHTMLWordPress
Categories
About Vendasta
Vendasta builds an AI-enabled platform and marketplace that agencies, media companies, and other channel partners use to sell and manage white‑label solutions for small and medium businesses. Its SaaS suite covers reputation management, listings, social media, digital advertising, websites, CRM, and billing, with reselling and fulfillment tools. Founded in 2008 and headquartered in Saskatoon, Canada, the company is privately held.