Google

Customer Engineer, Advanced Technology, Google Cloud

Google
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15 hours ago
Shanghai, ChinaSenior

Responsibilities

  • Combine business strategies with direct development and prototyping to deliver customer-tailored solutions.
  • Provide technical consultation and act as a technical advisor on enterprise AI integration patterns.
  • Demonstrate and prototype Google Cloud integrations in customer and partner environments.
  • Document, prioritize, and drive resolution of customer feature requests and issues with Product and Engineering teams.
  • Drive technical evaluations and adoption of enterprise automation workloads through customer ramp.
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure for complete Google Cloud solutions.
  • Travel to customer sites, conferences, and related events as required, and serve as a public advocate for Google Cloud.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • Six years of experience with cloud-native architecture in a customer-facing or support role, including application development and integration.
  • Experience with search systems, including retrieval, ranking, and search quality tuning.
  • Experience presenting to technical stakeholders and executive leaders.
  • Coding experience in Python, JavaScript or TypeScript, Go, or Java for customer demos, prototypes, or workshops.
  • Experience architecting solutions that integrate AI models using agents with enterprise data sources through RAG, Text-to-SQL, and semantic search.
  • Preferred experience with functional evaluation metrics for model and agent quality.
  • Preferred experience with iPaaS, API gateways, or enterprise service buses in cloud environments.
  • Preferred experience developing agents with LangGraph, Semantic Kernel, or Google AI agent development kit.
  • Knowledge of observability constructs, application integration governance and security, OAuth2 flows, short-lived credential management, OpenAPI, and model context protocol.

Tech Stack

Categories

Solutions Engineering
Google

About Google

10,000+ employees

Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.

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