Integration Engineer II
Impact.com1 day ago
Shanghai, ChinaMid Level / Senior
Responsibilities
- Lead technical implementations for clients’ partner marketing programs, particularly cross-border e-commerce marketplace projects.
- Develop implementation plans, lead technical discussions, and drive projects through successful execution.
- Collaborate with Sales, Customer Success, Technical Support, Product, and other cross-functional teams.
- Provide client training, operational guidance, and support for media migration activities.
- Identify, debug, and resolve technical issues during client onboarding.
- Collect client technical issues and help deliver effective internal solutions.
Requirements
- Bachelor’s degree or higher in Computer Science, Engineering, Science, Mathematics, or a related STEM or business discipline.
- 3–5 years of experience in implementation support, product, sales engineering, software development, or related roles within digital marketing or technology companies.
- Hands-on experience with core web technologies including HTML, JavaScript, SQL, and REST APIs.
- Technical support or product experience in cross-border e-commerce marketplaces is highly preferred.
- Direct client-facing experience is highly preferred.
- Strong verbal and written English communication skills and the ability to explain technical concepts to non-technical audiences.
- Ability to establish or optimize operational workflows and demonstrate initiative, curiosity, and customer empathy.
Benefits
- Responsible PTO policy and a flexible working environment.
- Up to 12 fully covered therapy or coaching sessions per year, with additional dependent coverage.
- Monthly gym reimbursement.
- Restricted Stock Units with a 3-year vesting schedule, pending Board approval.
- Free Coursera subscription and PXA courses for professional development.
- Fully paid parental leave of 26 weeks for the primary caregiver and 13 weeks for the secondary caregiver.
Tech Stack
Categories
Solutions Engineering
About Impact.com
Impact.com builds a SaaS platform for partnership and affiliate marketing, used by brands to manage affiliates, influencers, content publishers, and referrals, with tools for tracking, attribution, commissioning, and fraud detection. Its revenue comes from software subscriptions and related services. Founded in 2008 and headquartered in Santa Barbara, California, it is privately held and counts customers such as Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics.