Senior Director, Forward Deployed Engineering
Salesforce1 day ago
Base Salary
$197k - $329k/yr
Responsibilities
- Define the long-term strategy for agentic AI deployments across industries.
- Lead Agent Builder experts and build a high-performing team delivering agentic solutions directly with customers.
- Establish reference architectures and best practices for Model Context Protocol, inter-agent communication, and multi-agent orchestration.
- Standardize the Agentic Development Life Cycle across engagements and oversee production deployment delivery.
- Evangelize Salesforce’s agentic architecture vision with internal leaders, strategic customers, partners, and ecosystem developers.
- Partner with Product, Engineering, Sales, Security, and Legal leadership on strategy, execution, governance, data privacy, compliance, and responsible AI.
- Shape product roadmap and enterprise adoption strategy for agentic AI capabilities.
Requirements
- 10+ years of experience building and scaling enterprise-grade applications or enterprise AI systems.
- 5+ years of experience in leadership roles overseeing technical teams.
- Exceptional communication and presentation skills with the ability to influence executive stakeholders and technical and non-technical audiences.
- Expertise implementing AI solutions using RAG, vector databases, search indexes, and knowledge bases for enterprise data grounding.
- Expert-level knowledge of distributed systems, event-driven architecture, and asynchronous processing.
- Comprehensive knowledge of foundational and frontier LLM capabilities, specifications, use cases, and tooling for enterprise deployment.
- Deep understanding of multi-agent orchestration, data-driven decisioning, and autonomous action design in enterprise ecosystems.
- Ability to think strategically while remaining technically credible with Product, Engineering, and Architecture teams.
- Experience architecting data or integration solutions using MuleSoft, Einstein GenAI Agentforce, or a similar platform is preferred.
- Industry thought leadership in AI and enterprise integrations is preferred.
- Experience leading multidisciplinary teams in fast-scaling or global enterprise environments is preferred.
- A track record of production-ready deployments in secure, regulated enterprise environments is preferred.
- Ability to travel 30% of the time to customer sites as needed.
Benefits
- Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- The role may be eligible for incentive compensation, equity, and benefits; the stated salary range represents base salary only.
- Travel to customer sites is expected approximately 30% of the time.
- Salesforce provides reasonable accommodations during the application and recruiting process.
Categories
Forward Deployed
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.