Senior Product Engineer - API & Integrations
Intercom
5 months ago
Dublin, Ireland
Senior
H1B Sponsor
Responsibilities
- Contribute to all phases of software development including ideation, prototyping, design, and implementation.
- Collaborate with Product, Design, and Partnerships teams to ensure data services meet business needs.
- Design, develop, and maintain Intercom’s APIs, ensuring they are feature-rich and well-documented.
- Build and enhance strategic integrations with applications like Salesforce, Stripe, and Shopify.
- Implement systems to monitor performance and detect issues with data quality.
- Lead complex team-level projects from ambiguous problems to technical solutions.
- Mentor and support the career development of other engineers.
- Raise technical standards and operational excellence across the organization.
Requirements
- 5+ years of industry experience in a software engineering role with significant impact.
- Deep knowledge of a high-level programming language such as Ruby, Python, or JavaScript.
- Proficient with software engineering methodologies including unit testing and code reviews.
- Experience collaborating with product teams and designers to deliver customer value.
- Understanding of modern web apps and distributed systems.
- Ability to learn quickly and solve problems efficiently.
- Experience modeling data and creating APIs with documentation.
- Hands-on experience with cloud providers, preferably AWS.
- Strong problem-solving skills and a collaborative mindset.
- Experience as a technical lead for team-level projects.
Benefits
- Competitive salary and equity in a fast-growing start-up.
- Free lunch and a fully stocked kitchen.
- Regular compensation reviews to reward great work.
- Pension scheme with a match up to 4%.
- Comprehensive health and dental insurance for you and your dependents.
- Flexible paid time off policy.
- Paid maternity and paternity leave.
- Cycle-to-Work Scheme with secure bike storage.
- Standard MacBooks provided, with Windows options for certain roles.
Tech Stack
AWSJavaScriptPythonRuby
Categories
AI & MLBackendDevOpsFull Stack