Senior Forward Deployed AI Engineer (Remote Eligible)
Smartsheet5 months ago
Base Salary
$228k - $245k/yr
Responsibilities
- Lead complex, multi-system AI deployments end-to-end, including scoping, architecture, implementation, validation, and customer relationship management.
- Own the AI workshop program, customize content for customers, lead technical sessions, and translate outcomes into production requirements.
- Architect multi-agent solutions using coordination patterns appropriate to customer workflows and compliance requirements.
- Design customer- and industry-specific MCP resource packs.
- Own the quality and documentation of Deployment Kits for use by solutions consultants and partners.
- Lead Solutions Enablement Sprints and create training materials and certification criteria.
- Drive the intelligence loop through strategic memos, weekly field presentations, Agent Bricks and Skills contributions, and platform RFCs.
- Mentor junior FDEs through customer engagements, code reviews, and Deployment Kit quality reviews.
Requirements
- 6–10+ years of production software engineering experience, including at least 3 years deploying AI/ML systems to production.
- Deep Python expertise and strong TypeScript/JavaScript skills.
- Proven experience leading complex enterprise technical engagements, managing customer relationships, navigating security reviews, and delivering production systems.
- Deep production LLM experience with multi-agent orchestration, MCP/tool use, RAG optimization, evaluation frameworks, and agent deployment at scale.
- System architecture expertise across enterprise systems, cloud infrastructure, and AI services.
- Experience creating reusable technical assets used by others in production.
- Strong written and verbal communication skills for architecture documents, runbooks, strategic memos, and training materials.
- Ability to travel domestically and internationally approximately 25–50% of the time.
- Legally eligible to work in the U.S. on an ongoing basis.
- BS or MS in Computer Science or a related field, or equivalent industry experience.
- Experience founding or scaling an FDE or solutions engineering function is preferred.
- Technical founder background and experience with Databricks, AWS Bedrock, or Temporal are preferred.
- Domain knowledge in healthcare, financial services, or government is preferred.
- Contributions to agent frameworks such as Strands SDK, LangChain, or open-source MCP servers are preferred.
Benefits
- Medical, vision, and dental coverage options for full-time employees.
- 401(k) match of 50% of employee contributions up to the first 6% of eligible pay.
- Monthly work and productivity stipend.
- Flexible Time Away Program and sick time off.
- Company-sponsored life insurance and short- and long-term disability coverage for U.S. employees.
- 12 paid holidays per year.
- Up to 24 weeks of parental leave.
- Paid volunteer day.
- Professional growth opportunities, including access to Udemy courses.
- Company-funded counseling membership, local retail discounts, and a personal Smartsheet account.
- Remote work from any registered U.S. location, with approximately 25–50% domestic and international travel required.
Tech Stack
Categories
AI ApplicationsForward Deployed
About Smartsheet
Smartsheet is the Intelligent Work Management platform. By aligning people and technology so organizations can move faster and drive innovation, Smartsheet enables its millions of users to achieve more. Visit www.smartsheet.com to learn more. Backed by enterprise-grade security, Smartsheet is used by more than 85% of the companies in the Fortune 500 to implement, manage, and automate processes across a broad array of departments and use cases.