3 months ago
Paris, FranceMid Level / Senior
H1B Sponsor
Responsibilities
- Develop and maintain deep expertise in Dust's product and platform capabilities.
- Serve as a trusted technical advisor to Enterprise customers.
- Lead advanced implementation projects and custom workflows.
- Conduct training and workshop sessions to communicate Dust's value proposition.
- Partner with Customer Success to drive adoption, retention, and expansion.
- Translate customer feedback into product requirements for Product & Engineering teams.
- Help build the global Solutions Engineering organization and establish best practices.
Requirements
- 4+ years in technical and customer-facing roles.
- Action-oriented and organized self-starter mindset.
- Strong work ethic and commitment to excellence.
- Deep interest in understanding customer needs and Dust’s product.
- Strong relationship-building skills as a trusted technical advisor.
- Effective multitasking and prioritization skills under pressure.
- Demonstrated ability to work collaboratively with cross-functional teams.
- Data-driven mindset to interpret customer feedback.
- Passion for technology and problem-solving.
- High technical aptitude with experience in APIs and web development.