Pharmacy & Clinical Systems Engineer
OpenLoop Health5 hours ago
Remote, United StatesSenior
Responsibilities
- Build and maintain prescription and pharmacy integrations between EHRs, clinical applications, e-prescribing platforms, and partner, mail-order, and compounding pharmacies.
- Own e-prescribing and order-routing integrations, including partner APIs and NCPDP SCRIPT standards.
- Maintain prescription-system reliability and create alerts and dashboards to identify stuck or failed orders.
- Support EPCS, PDMP checks, state pharmacy rules, HIPAA controls, audit trails, access controls, and regulatory documentation.
- Lead technical onboarding for pharmacy POS, software, and hardware partners, including data mapping, formulary and medication catalog setup, testing, and go-live.
- Track partner performance, SLAs, and integration issue resolution.
- Collaborate with Clinical Operations, Patient Support, and Engineering to automate refills, prior authorization handoffs, exception handling, and patient status updates.
- Evaluate pharmacy technology stacks and recommend replacements and integrations that improve inventory and compliance tracking.
Requirements
- Practical expertise with pharmacy systems and the end-to-end prescription lifecycle.
- Ability to read API documentation and debug integrations.
- Understanding of prescription workflows, pharmacy regulations, and compliance requirements.
- Ability to own workflows end to end and coordinate pharmacy partner onboarding.
- Familiarity with e-prescribing, pharmacy software, shipment systems, and compliance software.
Benefits
- Medical, dental, and vision plans.
- Flexible Spending Accounts and Health Savings Accounts.
- Flexible paid time off.
- 401(k) with company match.
- Life insurance and pet insurance.
- Salaried positions are eligible for the listed benefits.
Categories
About OpenLoop Health
OpenLoop Health provides white-label telehealth infrastructure and clinical operations for digital health companies, health plans, and health systems. Its end-to-end services span provider staffing and licensing, payer coverage, a virtual care platform with AI, pharmacy and diagnostics coordination, RPM fulfillment, and revenue cycle management, enabling nationwide virtual care delivery. Founded in 2020 and headquartered in Des Moines, Iowa, the company is privately held and supports programs operating across all 50 U.S. states.