3 days ago
Bengaluru, IndiaStaff+
Responsibilities
- Design and architect infrastructure and services to ensure reliability, scalability, and functionality.
- Forecast demand, respond to capacity needs, and maintain and optimize production operations.
- Perform incident response, maintenance, health reporting, and service performance analysis.
- Build monitoring and observability solutions for alerts, metrics, logs, and service context.
- Develop alert correlation, deduplication, enrichment, prioritization, and automated remediation workflows.
- Integrate monitoring platforms with incident management systems, knowledge repositories, notification services, and escalation workflows.
- Evaluate platform reliability and AI output quality using operational outcomes and engineer feedback.
- Collaborate with monitoring teams, service owners, and software engineers to onboard services and define requirements.
- Conduct experiments with new tools and maintain advanced knowledge of site reliability trends.
Requirements
- 5+ years of hands-on experience in site reliability engineering, monitoring, and automation, with ownership of production platforms.
- Strong application skills in EBS, Database, WebLogic, and middleware.
- Expertise in Oracle Database and Exadata monitoring, performance diagnostics, and remediation automation.
- Programming skills in Python, shell scripting, integrations, and event-driven workflows are preferred.
- Experience building monitoring and observability solutions that collect and analyze alerts, metrics, logs, and service context.
- Experience integrating AI/LLM capabilities into applications for incident analysis, contextual recommendations, and operational decision support is preferred.
- Experience implementing alert correlation, deduplication, enrichment, prioritization, and automated remediation with approval controls, validation, audit trails, and recovery safeguards.
- Strong understanding of distributed systems, Linux, networking, databases, and application performance.
- Experience with agentic AI frameworks, tool calling, retrieval-augmented generation, vector databases, anomaly detection, time-series analysis, and predictive techniques is preferred.
- Experience with centralized notification services, automated escalation calls, incident communication workflows, OCI, Kubernetes, Terraform, Ansible, OCI Observability, Prometheus, or Grafana is preferred.
- Knowledge of SLOs, error budgets, detection time, recovery time, and recurrence rate is preferred.
- Strong communication and collaboration skills with monitoring teams, service owners, and engineers.
Benefits
- Competitive benefits including flexible medical, life insurance, and retirement options.
- Volunteer programs supporting employee community involvement.
- Accessibility assistance and reasonable accommodations are available during the employment process.
Tech Stack
Categories
Site Reliability
About Oracle
Oracle builds database technology, enterprise applications, and Oracle Cloud Infrastructure for companies and governments. Its business spans cloud subscriptions, software licenses, and support services across ERP, HCM, CX, and industry suites, plus NetSuite. Founded in 1977 and headquartered in Austin, Texas, Oracle is a public company traded on the NYSE and serves global customers migrating and running critical workloads in its cloud.