Citi

AVP - KYC Operations Artificial Intelligence (AI) Lead

Citi
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2 hours ago
Mumbai, IndiaStaff+

Responsibilities

  • Architect, design, and lead development of production-grade Generative AI applications and complex agentic solutions.
  • Define technical strategy and make architecture, framework, and tooling decisions for AI projects.
  • Evaluate agentic architectures and industry practices to select effective technical approaches.
  • Lead agent training, performance measurement, correction, and feedback processes.
  • Ensure solutions meet compliance, security, performance, scalability, availability, and reliability standards.
  • Mentor junior and intermediate engineers and data scientists in agentic solution development and software engineering practices.
  • Manage project and program timelines, planning, and deliverables using Agile processes.
  • Serve as a subject-matter expert to senior stakeholders and team members while operating with limited supervision.
  • Assess and manage risk, compliance, controls, and escalation requirements.

Requirements

  • Bachelor’s or university degree, or equivalent experience.
  • 8–12 years of overall professional experience.
  • At least 2.5 years of experience architecting and developing production-ready Generative AI RAG or agent-based solutions.
  • Expert understanding of agentic solution design, including architecture selection, memory management, hallucination control, and reinforcement-learning feedback loops.
  • Strong experience architecting highly scalable, available, and performant technology solutions.
  • Deep expertise in agent training, performance measurement, and feedback processes.
  • Ability to mentor and lead technical teams.
  • Experience with program or project management, Agile methodologies, and development timeline planning.
  • In-depth knowledge of compliance, security, and performance management in production environments.
  • SAS, SQL, and Tableau skills are preferred.

Benefits

  • Hybrid work arrangement in Mumbai, India.
  • Full-time employment.
  • Extensive on-the-job training, learning and development resources, and exposure to senior leaders.
  • Physical and mental well-being programs, including telehealth options, health advocates, and confidential counseling.
  • Programs supporting work-life balance and financial well-being.
  • Volunteerism and opportunities to make a positive community impact.

Tech Stack

SassSQL

Categories

Citi

About Citi

10,000+ employees

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.

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