2 days ago
Remote, IndiaStaff+
Responsibilities
- Lead technical discovery sessions with enterprise customers and define onboarding success criteria, milestones, architecture patterns, and risk mitigation plans.
- Provision Neo4j AuraDB environments and self-managed clusters across AWS, Azure, and GCP with secure networking using PrivateLink, Private Endpoints, and peering.
- Implement system hardening, TLS/SSL termination, encryption at rest, enterprise SSO using OIDC/SAML, and RBAC configurations.
- Architect data ingestion pipelines and advise customer development teams on Neo4j drivers, connection pooling, retry logic, and Cypher query performance.
- Guide observability configuration, backup and restore planning, architecture documentation, ADRs, and operational runbooks.
- Act as the senior technical escalation point, mentor three onboarding engineers, participate in design reviews and customer engagements, and improve onboarding processes and automation.
Requirements
- Bachelor’s degree in a technical discipline or equivalent practical experience.
- At least 5 years of experience in a technical, customer-facing role such as onboarding engineering, solutions architecture, platform engineering, or technical consulting.
- Experience acting as a technical lead, mentor, or escalation point in a hands-on player-coach capacity.
- Hands-on experience architecting and deploying production workloads in AWS, Azure, or GCP.
- Deep knowledge of enterprise networking, including VPC/VNet architectures, routing, peering, and PrivateLink or Private Endpoints.
- Experience configuring IAM, SSO with OIDC/SAML, and RBAC.
- Preferred: Terraform, Ansible, Linux administration, Docker, Kubernetes or managed container services, Neo4j, Cypher optimization, Grafana, Prometheus, Datadog, CloudWatch, Splunk, enterprise ETL/CDC tools, and cloud compliance or data residency patterns.
Tech Stack
AnsibleAWSAzureDatadogDockerGoogle Cloud PlatformGrafanaKubernetesLinuxNeo4jPrometheusSplunkTerraform
Categories
Solutions Engineering
About Neo4j
Neo4j builds a native graph database and graph analytics platform for developers and data teams, available as self-managed software and the Aura managed cloud. It powers knowledge graphs, recommendations, fraud detection, and other relationship-centric applications via the Cypher query language and integrations across data tools. Founded in 2007 and headquartered in San Mateo, the privately held company commercializes the open-source Neo4j project with enterprise subscriptions and support.