Sr. Software Engineer (Emerging Channels)
Columbia Sportswear Company3 months ago
Bengaluru, IndiaSenior
Responsibilities
- Design, develop, and maintain Salesforce-based solutions across OMS, Service Cloud, and Agentforce.
- Build and optimize agent-driven, AI-enabled, and workflow-based experiences.
- Integrate Salesforce with external platforms using API-first and event-driven architecture.
- Develop and maintain backend services and orchestration layers connecting Salesforce, commerce platforms, external APIs, and AI/LLM systems.
- Support order lifecycle workflows including creation, updates, returns, and fulfillment signals.
- Participate in backlog refinement, estimation, and delivery planning.
- Establish quality, monitoring, and operational standards.
- Troubleshoot issues across Salesforce, integration, and API layers.
- Improve automation, system reliability, and developer productivity.
- Contribute to architectural planning, modernization efforts, and platform roadmap development.
Requirements
- 6+ years of software engineering experience.
- Extensive experience with Salesforce core platforms, including Service Cloud, Apex, APIs, and workflows.
- Experience with Order Management Systems such as SFOMS or similar.
- Strong experience with API design, integration, and distributed systems.
- Experience building backend services and orchestration layers.
- Ability to troubleshoot issues across multiple systems and environments.
- Experience with CI/CD solutions such as GitHub Actions and Bitbucket Pipelines and with automated QA pipelines.
- Working knowledge of Agile, Scrum, and cross-squad collaboration models.
- Experience with Salesforce Agentforce, AI/LLM integrations, conversational systems, ecommerce or retail, Azure, automation frameworks, workflow orchestration, monitoring, observability, or production support is preferred.
About Columbia Sportswear Company
Columbia Sportswear Company designs and sells outdoor apparel, footwear, and accessories for hikers, skiers, and everyday active consumers, and operates the Sorel, prAna, and Mountain Hardwear brands. The Portland, Oregon–based public company (NASDAQ: COLM) distributes through e-commerce, wholesale partners, and 500+ retail stores in 100+ countries. Founded in 1938, it runs a global supply chain and in-house digital technology teams that support its four brands.