1 day ago
Base Salary
$99k - $231k/yr
Responsibilities
- Own customer satisfaction and resolve customer problems.
- Respond promptly, professionally, and completely to support requests.
- Perform full-stack troubleshooting, root cause analysis, and resolution of medium-to-complex problems.
- Provide technical subject matter expertise and mentor junior Tier 3 engineers.
- Document solutions clearly, concisely, and thoroughly.
- Exercise independent judgment and discretion in significant matters.
- Collaborate in a fast-paced, high-quality, and fluid environment.
Requirements
- 7–10 years of relevant work experience.
- Bachelor’s degree preferred, with consideration for coursework and experience or extensive related professional experience.
- In-depth knowledge and experience with one or more technical stacks, such as Azure, AWS, .NET Core, Angular, Java, Python, and APIs.
- In-depth experience working in a full-stack environment.
- Strong problem-solving, interpersonal, multitasking, collaboration, and documentation abilities.
Benefits
- Eligible employees receive Comcast benefits supporting physical, financial, and emotional well-being.
- The role is eligible for base pay within the applicable geographic range and may be eligible for a bonus.
- The application window is generally 30 days from posting, subject to change based on applicant volume.
Categories
About Comcast
Comcast is a U.S.-based media and telecommunications company that sells broadband, video, wireless, and voice services to consumers and businesses under the Xfinity and Comcast Business brands. It also owns NBCUniversal (including NBC, Universal Pictures, and Peacock) and Sky, operating TV networks, film studios, and streaming in the U.S. and Europe. Founded in 1963 and headquartered in Philadelphia, it is publicly traded on Nasdaq (CMCSA).