3 days ago
Remote, United Kingdom +6 moreStaff+
Responsibilities
- Contribute production-quality code, bug fixes, features, integrations, tooling, and performance improvements to GitLab’s product and adjacent systems.
- Engage strategic customers to diagnose and resolve complex adoption, architecture, performance, scale, AI governance, security, compliance, and operational challenges.
- Coordinate across Product, Engineering, SRE, Support, Solutions Architecture, Customer Success, Professional Services, and customer technical teams through resolution and handoff.
- Drive governed and measurable adoption of GitLab Duo Agent Platform and agentic software development lifecycle practices.
- Translate customer learnings into durable product improvements, reference architectures, documentation, implementation patterns, and reusable guidance.
- Create technical narratives, Well-Architected Frameworks, whitepapers, webinars, technical strategy memos, and adoption frameworks.
Requirements
- Staff-level experience building, operating, or improving complex production software systems.
- Experience contributing to large, mature product codebases with high standards for testing, maintainability, performance, and security.
- Strong Ruby on Rails or Go experience with the ability to contribute directly to GitLab’s product and adjacent systems.
- Experience with AI-assisted development, agentic workflows, AI governance, model evaluation, context management, prompt and workflow design, or enterprise AI adoption.
- Experience diagnosing system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns.
- Deep knowledge of DevSecOps workflows, Git, merge requests, CI/CD, security controls, compliance, and enterprise software delivery.
- Experience working with strategic customers or senior technical stakeholders in ambiguous, high-impact situations.
- Ability to coordinate across product, engineering, field, and customer teams without formal authority, with strong written communication and technical judgment.
- Preferred qualifications include GitLab platform experience; Ruby on Rails, Go, PostgreSQL, Redis, Sidekiq, Vue, TypeScript, Kubernetes, Docker, Linux, or observability experience; Git internals knowledge; thought-leadership experience; and backgrounds in performance, SRE, platform, infrastructure, or distributed systems engineering.
Benefits
- Remote work; GitLab states that all roles are remote, subject to location-based eligibility requirements.
- Health, financial, and well-being benefits.
- Flexible paid time off.
- Team Member Resource Groups.
- Equity compensation and an Employee Stock Purchase Plan.
- Growth and Development Fund.
- Parental Leave.
Tech Stack
Categories
Forward Deployed
About GitLab
GitLab builds a DevSecOps platform that unifies source code management, CI/CD, and security with AI-assisted workflows for software teams and enterprises. It sells cloud-hosted and self-managed subscriptions, plus enterprise features and support. Founded in 2014 and headquartered in San Francisco, GitLab is a public company listed on NASDAQ and is widely used by large enterprises, including many in the Fortune 100.