Intercom

Staff Product Engineer, AI

Intercom

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4 months ago
Dublin, Ireland or London, United Kingdom
Staff+
H1B Sponsor

Responsibilities

  • Build systems that power Intercom’s AI products using ML Python and Rails.
  • Collaborate with ML Scientists to transition proof-of-concept code to production.
  • Partner with product teams to enhance AI-powered product experiences.
  • Contribute to software development phases including ideation, prototyping, and testing.
  • Mentor and support the career development of other engineers.
  • Elevate technical standards and operational excellence within the team.

Requirements

  • 7+ years of experience in shipping high-quality products.
  • No prior ML experience required; strong software engineering skills are essential.
  • Demonstrated significant impact in previous work.
  • Strong technical fundamentals and a commitment to personal development.
  • Deep knowledge of a high-level programming language such as Ruby, Python, or JavaScript.
  • Willingness to advocate for good outcomes and prioritize progress over perfection.
  • BSc in Computer Science, Maths, Statistics, or a related discipline.

Benefits

  • Competitive salary and equity in a fast-growing start-up.
  • Free lunch and snacks provided every weekday.
  • Regular compensation reviews to reward great work.
  • Pension scheme with a match up to 4%.
  • Comprehensive health and dental insurance for you and your dependents.
  • Flexible paid time off policy.
  • Paid maternity and paternity leave.
  • Cycle-to-Work Scheme with secure bike storage.
  • Standard equipment includes MacBooks, with Windows available for certain roles.

Tech Stack

JavaScriptPythonRuby

Categories

AI & MLBackend