Engineer II, Systems Reliability Engineering
Levi Strauss & Co3 days ago
Mexico City, MexicoMid Level
Responsibilities
- Lead incident response, root cause analysis, and service restoration for business-critical planning and allocation platforms.
- Build and coach the India-based SRE team, including supporting hiring, onboarding, capability development, and operational excellence.
- Establish observability, monitoring, logging, SLOs, SLIs, operational dashboards, and reliability measurements.
- Drive DevSecOps, automation, AI-assisted operations, self-healing workflows, and continuous improvement initiatives.
- Partner with SAP, SAS, Azure, middleware, engineering, and business teams on releases, risks, dependencies, and platform priorities.
Requirements
- At least 5 years of experience in Site Reliability Engineering, Production Support, Platform Engineering, DevOps, Cloud Operations, or Enterprise Application Operations.
- Strong understanding of reliability engineering, incident management, change management, observability, and operational readiness practices.
- Hands-on experience with Azure services, CI/CD, Infrastructure as Code, enterprise integrations, APIs, scripting, and monitoring platforms.
- Experience supporting retail, supply chain, planning, allocation, forecasting, ERP, or other business-critical enterprise platforms.
- Exposure to AppliedAI and AI-enabled operations.
Benefits
- Full-time position located in Mexico City, Mexico.
About Levi Strauss & Co
Levi Strauss & Co. designs, markets, and sells Levi’s denim and casual apparel, Dockers khakis, Signature/Denizen value lines, and Beyond Yoga activewear to consumers worldwide through company-owned stores, e-commerce, and wholesale retail partners. Founded in 1853 and headquartered in San Francisco, the company is publicly traded on the NYSE under the ticker LEVI. It is widely credited with inventing the blue jean in 1873.