1 day ago
San Antonio, TX, USAStaff+
Base Salary
$127k - $243k/yr
Responsibilities
- Own technical design and architecture for complex Infrastructure AI Ops builds and personally implement their hardest components.
- Set reusable technical standards and patterns for telemetry feature pipelines, topology-graph designs, and infrastructure-as-code remediation scaffolding.
- Guide infrastructure use cases toward guarded or self-healing automation and own the supporting evidence packages.
- Act as the primary technical escalation point during major incidents, make real-time automation kill-switch decisions, and lead postmortems.
- Mentor Senior engineers, develop future technical leads, and regularly ship production code and infrastructure-as-code.
- Represent engineering with Model Risk Management, Internal Audit, and similar governance functions.
Requirements
- Bachelor's degree or 4 years of relevant education and/or experience.
- 7+ years of hands-on infrastructure, platform, or site-reliability engineering experience with sustained ownership of production systems at meaningful scale.
- Experience serving as a de facto technical authority, leading design reviews, and setting standards for senior-level engineers.
- Deep expertise productionizing ML models for infrastructure operational data using TensorFlow, PyTorch, or scikit-learn.
- Advanced hands-on expertise with infrastructure-as-code and orchestration tooling, including Terraform, Ansible, and Kubernetes operators.
- Experience designing and defending production automation for regulated infrastructure, including approval gates and rollback controls.
- Experience making critical technical decisions during real incidents, including halting automation.
- Preferred experience establishing cross-team Infrastructure AI Ops standards, operating autonomous or self-healing infrastructure, and designing operational AI safety, evaluation, control, and governance frameworks.
- Preferred experience communicating complex technical, risk, and control considerations to Model Risk Management, Internal Audit, or similar functions.
- US military experience or experience gained as a military spouse or domestic partner is listed as an additional qualification.
Benefits
- Comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off, paid holidays, paid volunteer hours, and wellness programs.
- Career path planning and continuing education support are available.
- This is an onsite role five days per week in San Antonio, Texas, with no relocation assistance.
- Applications are accepted on an ongoing basis until the position is filled.
Tech Stack
Categories
About USAA
USAA is a membership-based financial services company serving U.S. military members, veterans, and their families with banking, insurance, and investment products. It offers auto, home, and life insurance; checking and savings; credit cards; loans; and retirement and brokerage services, delivered primarily online and by phone. Founded in 1922 and headquartered in San Antonio, Texas, it is privately held and built around a member-owned insurance exchange and affiliated financial subsidiaries.