about 4 hours ago
Pune, IndiaMid Level / Senior
H1B Sponsor
Responsibilities
- Partner with business stakeholders to identify automation opportunities and translate them into agent specifications.
- Design Claude-cowork solutions end-to-end, including system prompts and escalation paths.
- Configure RAG and knowledge grounding from NiCE document and data sources.
- Build agents using Claude Projects and integrate them with NiCE enterprise systems.
- Author and maintain a Claude prompt library and reusable templates for the IT CoE.
Requirements
- 4+ years of experience in technical or analytical roles.
- Hands-on experience with at least one major LLM platform, preferably Claude.
- Strong prompt engineering skills, including system prompt design.
- Familiarity with multi-agent and autonomous agent architectures.
- Comfort with low-code automation platforms like Power Automate.
- REST, JSON, and webhook literacy.
- Strong stakeholder management and communication skills.
- Fluency in English.
Benefits
- Flexible hybrid work model with 2 days in the office and 3 days remote.
- Opportunities for internal career growth across multiple roles and locations.
- Collaborative and creative work environment.
Categories
AI & MLData Science