3 months ago
Tokyo, JapanEntry Level
Responsibilities
- Guide clients through onboarding and ensure successful adoption of Appier’s solutions.
- Determine project requirements, scope, schedules, and deliverables with clients and stakeholders.
- Prepare technical specifications for developers.
- Create user and training documentation.
- Troubleshoot technical issues in close communication with developers.
- Develop internal tools and scripts to streamline operations and visualize or analyze data.
- Escalate feature enhancements and coordinate between clients and Project Managers.
- Analyze data and provide insights to customers and colleagues.
- Follow up proactively with clients based on project timelines.
- Develop customer solutions through data integration and service application recommendations.
- Consolidate customer feedback for the product team and optimize customer business outcomes using Appier’s AI and data assets.
Requirements
- Professional-level English and native-level Japanese oral and written communication skills.
- Strong ability to explain technical topics clearly and logically.
- Solid research and summarization skills.
- Knowledge of using SQL queries to retrieve data from databases.
- Willingness to learn new technologies and work independently.
- Experience in a technical solutions or technical consultant role is a plus.
- Experience in the mobile measurement partner industry, including AppsFlyer or Adjust, is a plus.
- Experience in digital marketing or advertising is a plus.
- A BS/BA degree in Computer Science or a related field is a plus.
- Ability to read JavaScript and understand code behavior is a plus.
- iOS or Android application development experience is a plus.
- Experience maintaining and debugging Web and App SDK-related solutions is a plus.
- Data mining, data analysis, and business consultation experience is a plus.
Tech Stack
Categories
Solutions Engineering
About Appier
Appier builds AI-driven advertising and marketing software for enterprises, offering programmatic ad bidding, customer data, and predictive tools delivered as SaaS. Founded in 2012 and headquartered in Taipei, it is a public company listed on the Tokyo Stock Exchange (ticker: 4180). Its Ad Cloud processes millions of bid requests per second across APAC, Europe, and the U.S., and is used by in-house and agency marketers.