2 months ago
Tokyo, JapanEntry Level
Responsibilities
- Guide clients through onboarding and ensure successful adoption of Appier’s solutions.
- Determine project requirements, scope, schedules, and deliverables with clients and stakeholders.
- Prepare technical specifications for developers.
- Create user and training documentation.
- Troubleshoot technical issues in close communication with developers.
- Develop internal tools and scripts to streamline operations and visualize or analyze data.
- Escalate feature enhancements and coordinate between clients and Project Managers.
- Analyze data and provide insights to customers and colleagues.
- Follow up proactively with clients based on project timelines.
- Develop customer solutions through data integration and service application recommendations.
- Consolidate customer feedback for the product team and optimize customer business outcomes using Appier’s AI and data assets.
Requirements
- Professional-level English and native-level Japanese oral and written communication skills.
- Strong ability to explain technical topics clearly and logically.
- Solid research and summarization skills.
- Knowledge of using SQL queries to retrieve data from databases.
- Willingness to learn new technologies and work independently.
- Experience in a technical solutions or technical consultant role is a plus.
- Experience in the mobile measurement partner industry, including AppsFlyer or Adjust, is a plus.
- Experience in digital marketing or advertising is a plus.
- A BS/BA degree in Computer Science or a related field is a plus.
- Ability to read JavaScript and understand code behavior is a plus.
- iOS or Android application development experience is a plus.
- Experience maintaining and debugging Web and App SDK-related solutions is a plus.
- Data mining, data analysis, and business consultation experience is a plus.
Tech Stack
Categories
Solutions Engineering
About Appier
Appier is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value with cutting-edge AdTech and MarTech solutions. Guided by the vision of “Making AI Easy by Making Software Intelligent,” our mission is to help businesses turn Agentic AI into ROI. Founded in 2012, Appier is listed on the Tokyo Stock Exchange’s Prime Market (Ticker: 4180) and operates in 17 cities worldwide, enabling over 2,000 leading companies to enhance marketing performance with the latest AI technology. As AI enablers for our customers in the AI Era, Appier delivers innovative solutions that drive measurable results.