17 days ago
Base Salary
$170k - $276k/yr
Responsibilities
- Own and evolve the infrastructure supporting Billing Platform services.
- Design and maintain IaC (Terraform) for billing system infrastructure on AWS.
- Build and own observability systems focused on billing accuracy and payment reliability.
- Define deployment patterns and runbooks for AI-agent-assisted development workflows.
- Partner with software engineers on service design to incorporate infrastructure constraints.
- Identify systemic risks and drive improvements across teams.
- Lead incident response for billing system issues and manage the on-call rotation.
- Mentor engineers and elevate the technical standards of the team.
Requirements
- 8+ years in platform, infrastructure, or SRE roles supporting production SaaS systems.
- Deep AWS expertise, including ECS or EKS, RDS, networking, IAM, and cost management.
- Expert-level Terraform experience with reusable module patterns.
- Experience building observability stacks at an organizational level.
- Strong familiarity with CI/CD systems like Jenkins or GitHub Actions.
- Operational and architectural knowledge of Kubernetes.
- Proven track record of identifying systemic risks and driving improvements.
- Security-first mindset with experience in threat modeling and audit trails.
- Strong written English communication skills.
- Bachelor’s degree in Computer Science, Engineering, or related field.
Benefits
- Freedom & flexibility to fit work around life.
- Designated quarterly Whaleness Days and end of year Whaleness break.
- Home office setup for comfortable work environment.
- 16 weeks of paid parental leave.
- Technology stipend of $100 net/month.
- PTO plan encouraging time off for personal enjoyment.
- Training stipend for conferences, courses, and classes.
- Equity in the growing start-up.
- Docker swag.
- Medical benefits, retirement, and holidays vary by country.
- Remote-first culture with offices in Seattle and Paris.