Account Solution Engineer
Salesforce1 day ago
Brussels, BelgiumSenior
Responsibilities
- Articulate the value of Salesforce, its platform, AI capabilities, and agentic systems to public sector and education stakeholders.
- Assess customer business requirements and translate regulatory, operational, and innovation needs into practical technical solutions.
- Manage the full solution cycle with sales, consulting, delivery, partners, and product teams.
- Deliver tailored Salesforce demonstrations, presentations, RFP responses, technical training, and customer support.
- Build, configure, and validate proofs of concept for agentic and data-driven solutions.
- Collaborate with customers and partners, gather feedback, monitor public sector technology trends, and promote enablement and knowledge sharing.
Requirements
- Previous presales experience with CRM, AI, or cloud solutions, preferably in public sector or regulated environments.
- Experience with Salesforce or other CRM solutions and digital transformation, enterprise consulting, or customer success initiatives.
- Bachelor’s degree in Computer Science or a related field.
- Hands-on experience building software or technical solutions, including a production or proof-of-concept system.
- Fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex.
- Practical experience with LLMs and prompt engineering, plus understanding of data modeling, APIs, and integration patterns.
- Ability to evaluate AI and agent outputs with engineering rigor and use AI-powered development tools.
- Strong analytical, communication, customer engagement, business requirement translation, and multitasking skills.
- Salesforce certifications, cloud data platform experience, and customer-facing technical delivery experience are preferred.
- English plus Dutch and/or French language proficiency is mandatory.
Benefits
- Salesforce offers benefits and resources intended to support balance, personal well-being, and professional impact.
- Reasonable accommodations are available during the application and recruiting process.
Tech Stack
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.