2 days ago
Milan, ItalySenior
Responsibilities
- Partner with Account teams and Practice Customer Engineers during technical evaluations to assess feasibility, shape adoption-focused proposals, and validate Forward Deployed Engineering engagement requests.
- Diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds.
- Act as the liaison to Product and Engineering teams to troubleshoot systemic deployment blockers and communicate actionable feature requests.
- Own implementation strategy and the technical reality of delivery while guiding customer-facing teams.
- Architect integrations of technical assets into customer IT ecosystems, including connectors, identity, data residency, and legal constraints.
Requirements
- Bachelor’s degree or equivalent practical experience.
- Seven years of experience troubleshooting technical issues for internal or external partners or customers.
- Experience with technical delivery strategies and interfacing with product or engineering organizations.
- Experience with system design or orchestration frameworks such as LangGraph, AutoGen, or CrewAI.
- Experience with enterprise integrations, APIs, enterprise content management systems, identity, cloud infrastructure, or AI/ML model deployments.
- Preferred: experience interfacing directly with core Product or Engineering organizations regarding infrastructure or AI/ML model deployments, managing technical delivery strategies, and debugging systems.
Benefits
- Italy compensation is €122000–€125000 EUR plus a 20% bonus target, equity, and benefits.
- The role is based in Italy.
Categories
Forward Deployed
About Google
Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.