Principal Engineer, Service Delivery
Dell Technologies2 days ago
Bengaluru, IndiaStaff+
Responsibilities
- Design and deliver advanced service solutions.
- Develop automation and monitoring to reduce operational toil.
- Conduct root-cause analyses and implement corrective actions.
- Improve service reliability and performance through tuning and operational improvements.
- Prepare handover and operational documentation.
- Collaborate with stakeholders, Sales, and Global Services colleagues on customer and account needs.
Requirements
- 8+ years of related experience.
- Experience designing and delivering advanced technical services.
- Skills in automation, monitoring, and performance tuning.
- Experience with incident response and problem management.
- Strong communication skills with stakeholders.
- A bachelor's degree in Engineering, Computer Science, or a related field is desirable.
- AWS or Azure Associate/Professional certification is desirable.
- VMware VCP/VCAP or Kubernetes CKA/CKAD certification is desirable.
Tech Stack
Categories
Solutions Engineering
About Dell Technologies
Dell Technologies builds PCs, monitors, and peripherals for consumers and enterprises, and provides servers, storage, networking, and edge solutions for data centers. It sells hardware, software, and support services through direct, channel, and online models to organizations of all sizes and the public sector. Founded in 1984 and headquartered in Round Rock, Texas, it includes the former EMC storage business and operates globally across client computing and infrastructure markets.