22 hours ago
Base Salary
$175k - $225k/yr
Responsibilities
- Establish production support, software deployment, configuration, and proactive monitoring processes for global trading systems.
- Maintain trading system availability, troubleshoot production incidents, and support rapid recovery from outages.
- Support production systems across Linux- and Windows-based environments, asset classes, and geographic locations.
- Develop automation and monitoring tools and automate software configuration and rollout procedures.
- Support market connectivity and communicate with exchanges about trade order activity and technical issues.
- Collaborate with traders, developers, DBAs, QA, infrastructure, back office, business development, management, and global support teams.
- Help users and developers understand trading and back-office systems and create operational and architecture documentation.
- Coordinate 24x7 support coverage and participate in rotating on-call coverage.
Requirements
- Superior troubleshooting skills and the ability to resolve issues without predefined runbooks.
- Experience supporting high-performance applications, process monitoring, and electronic trading systems.
- Experience supporting equities or equity options trading, preferably at a proprietary trading firm.
- Experience with FIX protocol and alternative exchange protocols.
- SQL experience including queries, updates, table creation, and basic database maintenance.
- Linux and Windows support experience in a large-scale production environment.
- Knowledge of network communications, including multicast networking.
- Script development experience is a plus.
- Bachelor of Science in Computer Science or an equivalent degree.
- Ability to work flexible schedules with rotating on-call coverage and communicate effectively under pressure.
Benefits
- Annual discretionary bonus eligibility.
- Medical, pharmacy, dental, and vision insurance.
- 401k with discretionary employer match.
- Short- and long-term disability, life and AD&D insurance.
- Health savings accounts and flexible spending accounts.
- Flexible work schedule and rotating on-call coverage are required for 24x7 team support.
About DRW
DRW is a privately held proprietary trading firm that uses its own capital to trade and invest across global markets and asset classes, powered by technology and research. Founded in 1992 and headquartered in Chicago, it develops trading systems for strategies ranging from seconds to years and manages its own risk rather than external client money. The firm operates internationally from multiple offices.