1 day ago
Base Salary
$190k - $240k/yr
Responsibilities
- Own and improve production infrastructure on AWS, including Kubernetes, PostgreSQL, S3, networking, IAM, and load balancing.
- Manage infrastructure as code using Terraform and maintain reviewable, repeatable, reversible changes.
- Build and maintain GitHub Actions CI/CD pipelines for Rails, Python, and TypeScript services, including migrations and automated testing.
- Expand observability using OpenTelemetry, Prometheus, and Grafana.
- Investigate production incidents, identify root causes, and implement lasting fixes.
- Improve deployment safety through automated checks, progressive rollouts, and rollback paths.
- Partner with product engineers on local development, test environments, and release workflows.
- Track capacity, reliability, and cloud spend and improve platform operations as customer volume grows.
- Help define incident response, backup, disaster recovery, and business continuity practices.
- Participate in a shared on-call rotation and improve the on-call experience.
Requirements
- At least 3 years of experience building and operating production infrastructure for a software product.
- Strong AWS experience covering networking, compute, storage, databases, and IAM.
- Experience running containerized workloads on Kubernetes.
- Experience with infrastructure as code such as Terraform, Pulumi, or similar tools.
- Experience building and maintaining CI/CD pipelines.
- Strong observability, incident investigation, and root-cause analysis skills.
- Ability to automate operational work using Python, shell, or another programming language.
- Strong security judgment and the ability to turn messy operational problems into maintainable solutions.
- Clear, concise written and verbal communication.
- Preferred experience supporting SOC 2 or similar compliance programs.
- Preferred experience with financial, payments, or other sensitive data systems.
- Preferred experience at an early-stage, high-growth B2B SaaS company.
Benefits
- Equity and fully paid employee health coverage through Aetna, plus dental and vision coverage through Guardian.
- Carrot Fertility Pro, 12 weeks of paid parental leave, unlimited PTO, and regular four-day holiday weekends.
- 401(k) through Vestwell.
- Paid relocation support to New York City.
- In-office role in New York with a fully equipped workspace, laptop, monitor, keyboard, and a $200 setup stipend.
- Catered Friday lunches, team dinners, and unlimited coffee and snacks.
Tech Stack
Categories
About Confido
Confido builds an AI-powered back-office and planning platform for consumer packaged goods brands, unifying cash application, deductions/disputes, trade promotion management, sales forecasting, demand planning, and analytics. The privately held company is headquartered in New York and sells its software by subscription to finance, accounting, sales, and operations teams. It reports serving 200+ CPG brands, including OLIPOP, Simple Mills, Dr. Squatch, and Tropicana.