ServiceNow Developer

2 days ago

Remote, PolandSenior

Responsibilities

Design, develop, configure, test, and support ServiceNow applications and workflows.
Build solutions across ITSM, CSM, HRSD, SPM, CMDB, App Engine, Now Assist, Virtual Agent, and related ServiceNow capabilities.
Develop enterprise integrations using REST, SOAP, Integration Hub, webhooks, import sets, and transform maps.
Create workflow automation with Flow Designer, Business Rules, Script Includes, Client Scripts, and Service Catalog.
Support Now Assist and AI-enabled workflows with appropriate controls, testing, monitoring, and human oversight.
Perform code reviews, automated testing, release validation, troubleshooting, production deployments, platform upgrades, and operational handover.
Promote reusable standard functionality, minimize technical debt, improve user experience, automate manual processes, and contribute to platform standards.
Mentor other developers and collaborate with business analysts, architects, business owners, and development teams.

Strong hands-on experience developing and supporting solutions on the ServiceNow platform.
Advanced knowledge of JavaScript, APIs, Flow Designer, Integration Hub, ServiceNow Studio, or App Engine Studio.
Experience with ITSM and at least one additional ServiceNow product such as CSM, HRSD, SPM, or App Engine.
Experience with Now Assist, Virtual Agent, or other ServiceNow AI and automation capabilities.
Proven experience building integrations using REST, SOAP, webhooks, or equivalent technologies.
Understanding of ServiceNow architecture, data models, scoped applications, ACLs, security, and development best practices.
Experience with code reviews, testing, release management, platform upgrades, and production support.
Ability to translate business needs into practical technical solutions and clearly explain technical concepts to different audiences.
Strong analytical, problem-solving, collaboration, and communication skills.
Experience working in Agile or Scrum delivery environments and professional proficiency in English.

Flexible Leave Paid Time Off, remote working opportunities, Global Wellbeing Days, and other benefits.
A trust-based culture offering autonomy, accountability, and opportunities to make an impact.
Growth opportunities, tools, guidance, talented colleagues, role models, and mentors.
Sustainability initiatives including the Environmental, Social, and Governance strategy and Act4Good programme.
A safe and inclusive working environment supported by Employee Resource Groups.
The role may require security clearance and background checks for customer projects and access to sensitive customer data, subject to applicable local laws.

1,001-5,000 employees