Principal Solution Consultant - Google
Five9
about 3 hours ago
Remote, United States
Staff+
H1B Sponsor
Base Salary
$127k - $295k/yr
Responsibilities
- Serve as the technical subject-matter expert for product integrations between Five9 and Google GECX.
- Maintain a deep understanding of Five9's integration with Google's GECX AI and contact center portfolio.
- Act as the technical authority on how Google GECX AI services enhance the Five9 platform.
- Own the end-to-end technical architecture of the Five9–Google joint solution.
- Provide expert guidance on integration design and enterprise-grade architecture.
- Act as a trusted advisor during solution validation and technical design reviews.
- Present on all aspects of product integrations between Five9 and Google GECX.
- Enable technical partners for Google authorized resellers creating GTM plans.
- Articulate technical value propositions at the executive level.
- Demo the integrated Joint Solution between Five9 and Google GECX.
Requirements
- Specific Google Cloud Certifications such as Google Cloud Professional Cloud Architect or Professional Machine Learning Engineer.
- Years of experience in CCaaS, AI/ML, or cloud infrastructure.
- Experience with API integrations, conversational AI design, or cloud networking.
- Strong communication skills to present technical concepts to C-level executives.
Benefits
- Health, dental, and vision coverage starting on the first day of employment.
- Access to a mental health support platform for personalized care.
- Generous employee stock purchase plan.
- Paid Time Off, company-paid holidays, and 12 weeks paid parental leave.
Categories
AI & MLData EngineeringDevOps