Klaviyo

Principal Engineer, Core Infrastructure

Klaviyo
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3 months ago
Boston, MA, USAStaff+
H1B sponsor

Base Salary

$244k - $366k/yr

Responsibilities

  • Architect and evolve the Kubernetes platform, service mesh, networking, storage, and CI/CD pipelines, including golden paths and IaC modules.
  • Define platform SLOs and use error budgets to balance reliability and delivery velocity.
  • Improve build and deploy times, reduce flaky tests, and improve local development ergonomics.
  • Lead capacity planning and commitments while building cost, security, and compliance guardrails with Security and FinOps partners.
  • Write high-impact code, automation, and tooling; lead through design reviews and incident excellence; and mentor engineers across teams.
  • Embed responsible AI capabilities into developer experience, observability, testing, and incident response with security, privacy, cost, and auditability boundaries.

Requirements

  • 10+ years of experience building and operating cloud platforms across compute, networking, storage, and runtimes such as Kubernetes.
  • Deep expertise in Kubernetes, service mesh, Terraform/IaC, CI/CD, and production observability.
  • Experience with multi-region high availability, SLOs, error budgets, databases, and SQL and NoSQL storage systems.
  • Experience integrating AI into platform engineering, including code assistance, intelligent test generation, incident triage, anomaly detection, and runbook automation.
  • Ability to lead through design reviews, incident excellence, SLO trade-offs, technical standards, and cross-team communication.
  • Experience with enterprise governance, compliance, audit requirements, GDPR, and data privacy considerations is preferred.
  • Experience delivering high SLOs, faster build and deploy times, AI-enabled developer tooling, and codified cost, security, and compliance guardrails is preferred.

Benefits

  • Up to 10% travel may be required, coordinated in advance.
  • Comprehensive health, welfare, and wellbeing benefits based on eligibility.
  • Annual cash bonus, equity, and sign-on payments may be included in total compensation.

Categories

DevOpsSite Reliability
Klaviyo

About Klaviyo

1,001-5,000 employees

Klaviyo builds a subscription SaaS platform that lets e-commerce and consumer brands use first-party data to run targeted email, SMS, and push campaigns, with built-in automation and analytics. The product also includes B2C CRM features for segmentation, A/B testing, and customer lifecycle workflows. Founded in 2012 and headquartered in Boston, it is a public company (NYSE: KVYO) used by brands such as Mattel and Glossier.

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