about 4 hours ago
Delhi, IndiaSenior / Staff+
H1B Sponsor
Responsibilities
- Enhance Zuora Billing capabilities through hands-on configuration and maintenance.
- Develop and maintain Zuora workflows and automations.
- Utilize Zuora AI capabilities for configuration and troubleshooting.
- Design and support integrations with upstream/downstream systems.
- Deliver technical designs and collaborate with cross-functional teams.
- Promote engineering discipline and mentor junior colleagues.
- Troubleshoot complex billing issues and perform root cause analysis.
- Produce and maintain high-quality technical documentation.
- Implement and support data migration and cutover activities.
Requirements
- 8+ years of hands-on experience with Zuora Billing solutions.
- Strong knowledge of core Zuora concepts and billing controls.
- Proficiency with Zuora APIs and integration patterns.
- Strong problem-solving skills with root cause analysis experience.
- Practical experience using AI tools for development and documentation.
- Experience producing technical documentation and operational runbooks.
- Strong communication skills for collaboration in a global environment.
- Professional maturity to operate in business-critical situations.
Benefits
- Remote-first working model with some hybrid roles.
- Employee-led diversity and inclusion networks.
- Annual charity initiatives and volunteer days.
- Global employee sustainability initiatives.
- Global fitness and trivia competitions.
- Global wellbeing days for relaxation and recharge.
- Monthly wellbeing webinars and training.