2 months ago
London, United KingdomStaff+
Responsibilities
- Migrate applications from Geneos ITRS, GEM, ELK, Splunk, and AppDynamics to Google Cloud Observability and Grafana.
- Develop, test, and maintain OpenTelemetry Collector or Grafana Alloy configurations for metrics, logs, and traces.
- Create reusable Helm charts and Ansible playbooks for observability-agent deployment across OpenShift, Kubernetes, and virtual machine environments.
- Partner with application teams to instrument applications using OpenTelemetry standards and provide technical onboarding support.
- Design and implement Google Cloud Observability dashboards, log-based metrics, alerts, and SLO/SLI tracking.
- Apply SRE practices including error budgets, toil reduction, resiliency patterns, recovery testing, and chaos engineering.
- Drive automation with Ansible and Terraform to streamline infrastructure deployment and reduce recovery time.
- Troubleshoot complex application, database, network, and operating-system issues in large-scale systems.
- Ensure observability and deployment solutions comply with enterprise standards, security requirements, and regulatory expectations.
Requirements
- Significant professional experience in software development or an equivalent field, with a strong focus on Site Reliability Engineering and observability.
- Hands-on experience with OpenTelemetry or Grafana Alloy collectors.
- Strong understanding of SRE concepts, including SLOs, SLIs, error budgets, and toil reduction.
- Proficiency deploying, managing, and troubleshooting applications on OpenShift and Kubernetes.
- Experience creating, modifying, and managing Helm charts.
- Experience with infrastructure as code, configuration management, and automation tools such as Ansible and Terraform.
- Hands-on experience with observability tools such as Prometheus, Grafana, Loki, Mimir, Tempo, AppDynamics, Splunk, or Google Cloud Observability.
- Experience with public cloud platforms such as Google Cloud Platform and Amazon Web Services.
- Experience migrating applications from legacy monitoring tools such as Geneos ITRS, GEM, ELK, Splunk, and AppDynamics.
- Experience writing or maintaining code in Java, Python, Go, or similar languages.
- Experience delivering software and infrastructure using Agile frameworks.
- Strong communication, collaboration, problem-solving, strategic thinking, and diplomacy skills.
Benefits
- Hybrid working model with up to two days working from home per week.
- 27 days of annual leave plus bank holidays.
- Competitive base salary and eligibility for a discretionary annual performance-related bonus.
- Private medical care and life insurance.
- Employee Assistance Program.
- Pension plan and paid parental leave.
- Special discounts for employees, family, and friends.
- Access to learning and development resources.
Tech Stack
Categories
DevOpsSite Reliability
About Citi
Citi is a public financial-services company offering consumer and institutional banking, credit cards, wealth management, treasury and trade solutions, and capital-markets services. It serves individuals, corporations, financial institutions, and governments in more than 160 countries and jurisdictions, earning interest and fee income from lending, payments, trading, and advisory. Founded in 1812 and headquartered in New York, it trades on the NYSE under the ticker C.