Digital - Principal SRE

4 months ago

Columbus, OH, USAStaff+

Responsibilities

Design, develop, and implement AI-driven systems and automation tools that improve the reliability and efficiency of digital platforms.
Monitor application and infrastructure health, availability, and performance using SRE practices and observability tools.
Integrate machine learning models into production environments and ensure reliable deployment and operation.
Establish and enforce SLOs, error budgets, monitoring, alerting, and incident response procedures for AI-driven services.
Troubleshoot complex AI-system incidents, conduct post-incident analysis, automate manual tasks, and optimize performance.
Develop abstraction layers across AI providers including Google and OpenAI.
Conduct design workshops, proofs of concept, and code-with sessions to shape data-driven agent workflows with stakeholders.
Define metrics, test harnesses, and evaluation plans for agent accuracy, latency, safety, and cost effectiveness.
Create reusable patterns, documentation, runbooks, and best practices for internal assets and client roadmaps.

Bachelor’s or master’s degree in computer science, engineering, data science, or a related field.
Minimum five years of experience in AI/ML engineering, SRE, DevOps, or related roles.
Strong programming skills in Python, Java, or similar languages, including experience developing and deploying machine learning models.
Hands-on experience with AWS, GCP, or Azure and containerization technologies such as Docker and Kubernetes.
Familiarity with Prometheus, Grafana, the ELK stack, and ServiceNow incident management platforms.
Solid understanding of SRE principles, including monitoring, alerting, SLOs, error budgets, and automation.
Experience with infrastructure-as-code tools such as Terraform and Ansible and with CI/CD pipelines.
Preferred experience operationalizing large language models or generative AI systems in production.
Preferred background in MLOps, data engineering, and/or cloud-native AI deployment.
Strong communication, documentation, problem-solving, and collaboration abilities are required; security best practices and contributions to open-source AI/SRE communities are preferred.

The position is office-based, with certain arrangements potentially eligible for a flexible combination of in-office and work-from-home work; specific arrangements are provided by the hiring team.
The role is exempt and may involve on-call responsibilities.
Huntington is an Equal Opportunity Employer and maintains a tobacco-free hiring practice.

10,000+ employees