Cognizant

ServiceNow Manager - Manager - 00071021131

Cognizant
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2 days ago
Charlotte, NC, USAStaff+
H1B sponsor

Base Salary

$120k - $140k/yr

Responsibilities

  • Lead the design, development, and implementation of enterprise ServiceNow solutions across ITSM, ITOM, CMDB, Discovery, and Service Mapping.
  • Provide hands-on technical leadership using JavaScript, Glide APIs, Flow Designer, Integration Hub, Business Rules, and Script Includes.
  • Design and implement REST/SOAP integrations with Jira, SAP, cloud platforms, monitoring tools, and other enterprise applications.
  • Drive CMDB governance, Discovery, Service Mapping, automation, platform optimization, scalability, performance, and data quality.
  • Lead solution design, code reviews, troubleshooting, and development best practices while collaborating with architects, developers, and business stakeholders.
  • Lead technical teams and enterprise ServiceNow implementations.

Requirements

  • Strong hands-on experience with ServiceNow ITSM, ITOM, CMDB, Discovery, and Service Mapping.
  • Proficiency in JavaScript, Glide APIs, Flow Designer, Integration Hub, Business Rules, and Script Includes.
  • Strong experience with REST/SOAP APIs, enterprise integrations, workflow automation, and ServiceNow platform development.
  • Experience with additional ServiceNow modules such as CSM, SPM, SAM Pro, SecOps, FSM, or GRC.
  • Demonstrated ability to lead technical teams and enterprise ServiceNow implementations.
  • Preferred knowledge of Jira and AWS.

Benefits

  • Onsite work five days per week in a client or Cognizant office in Charlotte, NC.
  • Medical, dental, vision, and life insurance, subject to eligibility.
  • Paid holidays and paid time off.
  • 401(k) plan and contributions.
  • Long-term and short-term disability coverage.
  • Paid parental leave.
  • Employee Stock Purchase Plan.
  • Eligibility for a discretionary annual incentive program based on performance.

Tech Stack

Categories

Cognizant

About Cognizant

10,000+ employees

Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.

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