Genesys

Senior Engineer, Data Platform & Governance

Genesys
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3 days ago
Remote, Mexico +2 moreSenior

Responsibilities

  • Own Snowflake administration and governance, including RBAC, role hierarchies, network and authentication policies, row-level security, masking, tagging, and Access History.
  • Optimize Snowflake warehouse sizing, compute usage, resource monitors, query tagging, observability, and reserved capacity planning.
  • Automate access provisioning, approval, certification, deprovisioning, governance monitoring, and compliance validation across enterprise platforms.
  • Develop Terraform and Infrastructure as Code configurations for standardized provisioning and governance enforcement.
  • Execute SOX controls through automated evidence collection, access reporting, and continuous compliance validation.
  • Manage AWS account structures, IAM roles, trust policies, S3 Storage Integrations, and cross-account access.
  • Administer Tableau, Alation, and related business intelligence and data governance platforms, including permissions and metadata governance.
  • Integrate Snowflake, AWS, identity systems, business intelligence tools, and governance platforms securely.
  • Establish governance foundations for Snowflake Cortex, Agents, Snowpark ML, and related AI and machine learning capabilities.
  • Partner with governance, security, compliance, engineering, and senior stakeholders to advance enterprise data platform standards and self-service access.

Requirements

  • English proficiency.
  • Extensive hands-on Snowflake administration experience, including RBAC, role hierarchies, access provisioning, row-level security, dynamic data masking, network and authentication policies, resource monitors, and Access History.
  • Strong AWS account administration experience with IAM roles, trust policies, S3 Storage Integrations, and cross-account access governance.
  • Experience administering enterprise platforms such as Tableau, Alation, Collibra, or comparable business intelligence and data governance tools.
  • Hands-on Terraform and Infrastructure as Code expertise for platform provisioning, access controls, and governance automation.
  • Deep identity and access management knowledge, including RBAC, federated authentication, Okta, and SCIM integrations.
  • Experience supporting SOX, SOC 2, or comparable compliance programs, including audit evidence, access reporting, and control documentation.
  • Strong Python or equivalent scripting experience for platform administration, provisioning, monitoring, or governance automation.
  • Ability to make technical decisions across complex platform environments and collaborate with governance, security, compliance, and engineering stakeholders.
  • Preferred experience with GitHub workflows or comparable CI/CD capabilities and Snowflake Cortex, Agents, Snowpark ML, or related AI and machine learning governance.

Benefits

  • Remote position based in Brazil with a flexible-first culture.
  • Mentorship, learning programs, leadership development, and education support.
  • Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored programs for employees and families.
  • Global workplace with opportunities to build skills around enterprise-scale AI and data platforms.

Tech Stack

Categories

Data EngineeringDevOps
Genesys

About Genesys

5,001-10,000 employees

Genesys builds cloud contact center and customer experience software used by enterprises to manage voice and digital interactions, self-service, and workforce engagement. Its Genesys Cloud platform and related tools are sold as subscription services (CCaaS) with AI for routing, automation, and analytics. The company serves more than 8,000 organizations worldwide and is headquartered in Menlo Park, California.

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