18 days ago
Base Salary
$93k - $210k/yr
Responsibilities
- Own and evolve bounded platform service components and SDK areas for multi-tenant use.
- Operate and maintain the availability, reliability, performance, and capacity of OCI File Storage Services across pre-production and production environments.
- Lead customer-impacting incident mitigation, recovery coordination, root-cause analysis, and long-term corrective actions.
- Develop automation for provisioning, deployment, monitoring, remediation, ticket resolution, and operational workflows.
- Design, implement, test, debug, optimize, and document moderately complex software features, APIs, and platform services.
- Improve observability, resilience, capacity planning, alarms, dashboards, runbooks, and operational documentation.
- Review operational readiness, lead code reviews, support customer issues, and collaborate across development, operations, networking, security, and partner teams.
Requirements
- 4+ years of experience supporting commercial software, cloud infrastructure, or storage services in a distributed production environment.
- Strong knowledge of Linux, operating systems, networking fundamentals, production operations, storage systems, file systems, and distributed-system fundamentals.
- Experience with automation or infrastructure tooling such as Python, Terraform, and Bash.
- Strong troubleshooting, debugging, incident-management, ticket-resolution, technical documentation, and service-metrics analysis skills.
- Ability to design, develop, test, debug, maintain, and optimize software and platform services, including API functionality, versioning, lifecycle, and interoperability.
- Familiarity with Agile practices, change management, production-readiness principles, security and compliance practices, and software observability.
- Preferred experience with NetApp storage platforms, enterprise file-storage services, Oracle Cloud Infrastructure, highly available operational systems, storage protocols, backup, replication, and disaster recovery.
- Preferred demonstrated ability to automate operational toil, perform structured root-cause analysis, and create scalable, durable solutions.
Benefits
- Medical, dental, and vision insurance; short- and long-term disability; life insurance; and supplemental life insurance.
- Health care and dependent care flexible spending accounts, pre-tax commuter and parking benefits, and a 401(k) plan with company match.
- Paid vacation, 11 paid holidays, paid sick leave, paid parental leave, and adoption assistance.
- Employee Stock Purchase Plan, financial planning, group legal benefits, and voluntary auto, homeowner, and pet insurance.
- US-based employees must complete identity verification involving collection and processing of biometric information, subject to legally required accommodations.
About Oracle
Oracle builds database technology, enterprise applications, and Oracle Cloud Infrastructure for companies and governments. Its business spans cloud subscriptions, software licenses, and support services across ERP, HCM, CX, and industry suites, plus NetSuite. Founded in 1977 and headquartered in Austin, Texas, Oracle is a public company traded on the NYSE and serves global customers migrating and running critical workloads in its cloud.