Senior AI Engineer, Agentforce Operations
InformaticaBase Salary
$149k - $246k/yr
Responsibilities
- Partner with product and forward-deployed engineers to build reliable features for the AI platform.
- Lead development of intelligent agents that execute complex supply chain tasks reliably and consistently.
- Design planning, orchestration, and evaluation systems for autonomous multi-step workflows.
- Make architectural decisions for mission-critical, highly available systems across varied and constrained deployment environments.
- Establish engineering practices for model evaluation, AI safety, observability, reliability, and cost management.
- Translate product vision into multi-year technical roadmaps and guide AI deployment, safety, reliability, and evaluation strategy.
- Drive enterprise-grade observability, operational excellence, and cloud infrastructure practices.
- Identify and mitigate risks involving security, compliance, scale, availability, and model behavior.
- Mentor engineers, contribute to hiring, and raise technical execution quality across the team.
Requirements
- Bachelor of Science in Computer Science or equivalent with coursework in Artificial Intelligence; a master’s degree is a plus.
- At least 4 years of industry software engineering experience focused on AI/ML.
- Strong proficiency in multiple programming languages such as Python, Go, Java, or C++.
- Experience designing and operating production-grade distributed systems, APIs, and data models.
- Deep expertise in model evaluation, including custom benchmarks, automated evaluation suites, and production telemetry for model quality, drift, reliability, and safety.
- Experience building production systems with LLM orchestration frameworks and extending or replacing them when reliability requires it.
- Ability to lead complex technical initiatives, make architectural decisions, and deliver through ambiguity.
- Ability to collaborate with engineering, product, customer-facing, and executive stakeholders.
- Experience mentoring engineers and improving technical execution across a team.
- Excellent written and verbal communication skills.
- Preferred experience includes regulated industries, public-sector or classified environments, data sovereignty, Department of Defense Impact Levels such as IL6, enterprise observability, infrastructure as code, cloud-native deployment, Docker, Kubernetes, and AI products for supply chain, logistics, manufacturing, or operational workflows.
- Open-source contributions, patents, publications, or other notable technical work are preferred.
Benefits
- Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- The role is offered by Salesforce, with compensation varying by location; the stated base salary ranges are $148,500-$223,900 annually, or $178,900-$246,000 annually in select San Francisco and New York City metropolitan areas.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com