Senior Solutions Architect
Integral Ad Science1 day ago
Base Salary
$60k - $102k/yr
Responsibilities
- Oversee customer service and technical support for publishers using Publica’s CTV/OTT platform.
- Lead customer engagement across pre-sales, post-sales, implementation, platform adoption, and account growth.
- Analyze large datasets and produce insights, reports, and presentations using tools such as MySQL and Amazon Athena.
- Build automation and efficiency tools using object-oriented programming.
- Investigate customer issues, explain complex technical concepts clearly, and coordinate resolutions across teams.
- Gather customer feedback and communicate it to product and engineering teams while driving internal and external improvements.
Requirements
- 10+ years of ad-tech experience with a strong record of delivering customer service.
- Strong knowledge of video ad serving, OpenRTB, SSAI, header bidding, programmatic advertising, and related technologies.
- Experience supporting high-touch, highly technical enterprise clients across pre-sales, post-sales, and full-scale implementation.
- Exposure to ad servers, SSP platforms, DSP platforms, and other ad-tech user interfaces.
- Proven experience with object-oriented programming, tool development, and automation.
- Experience querying and analyzing large datasets using MySQL, Amazon Athena, or comparable tools.
- Strong technical, analytical, problem-solving, communication, and critical-thinking abilities.
- Experience driving projects forward and identifying improvement opportunities.
Benefits
- Hybrid work arrangement, as indicated by the #LI-Hybrid designation.
- Equal opportunity workplace committed to diversity and inclusion.
Tech Stack
MySQL
Categories
Solutions Engineering
About Integral Ad Science
Integral Ad Science (IAS) is a leading global platform that connects AI-powered media quality to real business outcomes — from brand perception to sales lift. We empower brands, agencies, and publishers to drive transparency, reduce waste, and unlock growth across the open web, social, CTV, and audio. By transforming massive data scale into actionable intelligence, IAS helps marketers optimize global campaigns in real-time to maximize the return on every media dollar invested. Learn more at integralads.com. IAS will never ask an applicant for payment during the recruitment process. Always verify job offers through official channels.