Principal Consultant - AWS
TTEC Digitalover 1 year ago
Hyderābād, IndiaStaff+
Responsibilities
- Collaborate on requirements analysis, architecture, and design discussions for new initiatives.
- Design and deploy scalable cloud-native solutions using AWS services.
- Develop and manage Infrastructure as Code with CloudFormation and Serverless Framework.
- Write robust, scalable, and maintainable code using Node.js, Java, or Python.
- Participate in code reviews, retrospectives, and technical design sessions.
- Provide mentorship and technical leadership to team members.
- Collaborate with architects, project managers, and client stakeholders.
- Contribute to internal tools and improve design and development workflows.
- Track and manage workflows using Jira and stay current with AWS service enhancements and cloud best practices.
Requirements
- 10+ years of professional development experience building applications on AWS.
- Advanced understanding of AWS services and cloud-native architecture patterns.
- Strong experience designing serverless and event-driven solutions.
- Expertise in REST APIs, HTTP protocols, and security standards.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
- Experience working within Agile frameworks such as Scrum.
- Strong analytical, problem-solving, communication, stakeholder engagement, leadership, and mentorship skills.
- AWS certifications are preferred, including AWS Certified Developer – Associate or AWS Solutions Architect – Professional.
- Serverless Framework experience and hands-on Python experience are preferred.
Benefits
- TTEC describes an employee-focused culture centered on support, growth, diversity, and inclusion.
- TTEC is certified as a Great Place To Work for 2024–2025.
- The company is an equal opportunity employer.
About TTEC Digital
TTEC Digital provides customer experience consulting and systems integration for enterprises, building and operating cloud contact centers, IVR, and omnichannel solutions across voice, chat, and digital. Its services span CX strategy, data and analytics, AI, automation, and managed services, with hands-on delivery on platforms like Amazon Connect. The company is headquartered in Austin, Texas and serves organizations across industries seeking to modernize customer interactions.