Senior Technical Architect – Life Sciences
Salesforce1 day ago
Rome, Italy or Milan, ItalySenior
Responsibilities
- Serve as a trusted technical advisor to Life Sciences customers and connect business priorities to Salesforce architecture and delivery roadmaps.
- Lead architecture for complex engagements and coordinate solution architects, technical architects, customers, partners, and Salesforce teams.
- Translate Life Sciences requirements into solution designs for commercial engagement, medical affairs, patient services, clinical engagement, and related processes.
- Design data, integration, identity, security, migration, and connected-enterprise architectures.
- Translate privacy, consent, regulatory, validation, auditability, and security requirements into technical controls and governance.
- Review implementation approaches and deliverables for performance, scalability, maintainability, and compliance.
- Guide configuration and development, contributing hands-on when required.
- Shape data migration, CRM modernization, rollout, and multi-country deployment strategies.
- Evaluate AI and automation use cases, including data access, human oversight, and evaluation criteria.
- Manage architecture decisions, dependencies, risks, and customer expectations while mentoring teams and supporting pre-sales activities.
Requirements
- 12+ years of enterprise architecture or technical consulting experience, including 4+ years leading Salesforce implementation projects.
- Fluency in Italian and English and existing authorization to work in Italy.
- Experience delivering CRM technology solutions such as OCE or Veeva for pharmaceutical, biotechnology, or medical technology organizations.
- Strong Salesforce application design skills with experience in data modeling, integration, identity, security, and platform scalability.
- Hands-on Salesforce configuration, customization, and development experience using object-oriented languages.
- Experience with APIs, enterprise integration patterns, legacy CRM data migration, and connected enterprise applications.
- Understanding of regulated delivery environments, privacy, consent, data integrity, and validation requirements.
- Experience leading technical teams and architecture decisions across distributed, multidisciplinary teams.
- Experience with Salesforce Life Sciences Cloud, HCP/HCO master data, omnichannel engagement, medical content workflows, patient program integrations, CRM modernization, or multi-country deployments is preferred.
- Knowledge of GxP, 21 CFR Part 11, GDPR, Apex, LWC, Experience Cloud, Agentforce, enterprise data platforms, and AI-assisted development tools is preferred.
- Salesforce Certified Technical Architect or multiple Salesforce architecture certifications is preferred.
- A degree in Computer Science, Engineering, or a related discipline, or equivalent demonstrable professional experience.
Benefits
- The role includes regional and occasional international travel according to customer needs.
- The position may offer additional benefits and an incentive component tailored by grade level.
- Salesforce provides benefits and resources intended to support balance and employee well-being.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.