8 hours ago
Remote, CanadaSenior
Responsibilities
- Design, create, and maintain software and systems that improve service availability, scalability, and efficiency.
- Set the architectural direction of infrastructure and platform services while supporting the engineering organization.
- Design and implement tools and processes for deployment, change, service, and infrastructure management.
- Troubleshoot and debug critical systems throughout the software development lifecycle.
- Evolve and improve platform capabilities provided to engineering teams.
- Perform capacity planning and demand forecasting to anticipate performance bottlenecks.
- Participate in rotating on-call duties.
Requirements
- Demonstrated fluency in AWS and Linux.
- Ability to read, write, and debug code in production-facing systems.
- Expertise designing, analyzing, and troubleshooting large-scale distributed systems using DNS, TLS, HTTP/S, and TCP/IP.
- Ability to decompose complex problems and understand delivery tradeoffs.
- At least 5 years of experience managing infrastructure and systems.
- Knowledge of instrumenting, operating, and observing distributed microservices in a production cloud environment.
- Clear and effective communication with cross-functional partners at various technical levels.
About Thumbtack
Thumbtack builds a marketplace and app that connects U.S. homeowners with service professionals for repairs, maintenance, and home improvements. Pros pay for leads and bookings generated on the platform, and can use built-in tools for scheduling, messaging, and payments. Founded in 2008 and headquartered in San Francisco, it features a network of about 300,000 local businesses and has supported over 11 million projects nationwide.