Responsibilities
- Build and maintain integrations with third-party financial systems.
- Solve data mapping and synchronization challenges across systems with different schemas and constraints.
- Develop scalable platform capabilities for customer technology stacks.
- Own backend features and services from design through deployment and monitoring.
- Build reusable integration patterns and tooling to make new integrations faster and more reliable.
- Collaborate with frontend, product, design, and engineering teams to deliver robust backend-supported customer experiences.
Requirements
- 4–6 years of backend engineering experience shipping reliable, well-tested systems.
- Strong backend fundamentals, including API design, data modeling, concurrent systems, and performance optimization.
- Experience with relational databases and distributed systems concepts.
- Curiosity, ownership, strong communication, and comfort working cross-functionally in a fast-paced environment.
- Interest and experience using AI tools and prompting in engineering workflows.
- Preferred: experience with integrations, ETL pipelines, or third-party APIs at scale.
- Preferred: exposure to financial services, fintech, or B2B SaaS products.
- Preferred: experience at seed-stage or early-stage startups.
- Preferred: familiarity with event-driven architectures, message queues, or data synchronization patterns.
- Preferred: side projects or open-source contributions.
Benefits
- Competitive salary and equity options.
- 100% company-paid family medical, vision, and dental insurance premiums.
- 401(k), HSA, and FSA plans.
- OneMedical, HealthAdvocate, TalkSpace, and Teladoc memberships.
- Technology stipend.
- Unlimited PTO.
- Paid parental leave.
- Office space in San Francisco and New York for in-person working.
Tech Stack
Categories
About Dispatch
Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk. Today's consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.