13 hours ago
Mexico City, MexicoMid Level
Responsibilities
- Collaborate with product managers, business stakeholders, marketing, analytics, and technology teams to translate objectives into scalable technical solutions.
- Participate in requirements definition, solution design, backlog refinement, and sprint planning.
- Provide technical guidance while balancing business needs, platform capabilities, architectural standards, and maintainability.
- Communicate technical concepts, assumptions, constraints, and implementation impacts to technical and non-technical audiences.
- Own solutions end to end from requirements and design through development, testing, deployment, monitoring, and optimization.
- Steward the Adobe ecosystem by improving platform stability, scalability, performance, security, and operational efficiency.
- Perform root cause analysis and resolve production issues with sustainable corrective actions.
- Ensure solutions follow architectural standards, data governance requirements, and best practices.
- Monitor journeys, campaigns, integrations, and operational health against expected business outcomes.
- Identify technical debt and recommend improvements to platform capabilities and sustainability.
- Define data structures, create and manage journeys, craft personalized content, and monitor campaign performance in Adobe Campaign Classic, Adobe Journey Optimizer, and Adobe Experience Platform.
- Create customer segments for targeted content and experiences across Adobe Campaign Classic, Adobe Journey Optimizer, and Adobe Experience Platform.
- Optimize existing use cases and create new use cases within the Adobe platforms.
- Implement real-time and scheduled delivery logic using edge-based triggers and behavioral data.
- Develop custom Adobe Experience Platform solutions and integrations with other systems and applications.
- Monitor and troubleshoot Adobe Campaign Classic, Adobe Journey Optimizer, and Adobe Experience Platform solutions, journeys, and workflows.
- Manage and optimize data processes to maintain high-quality campaign segmentation and targeting data.
- Develop and execute testing strategies to validate functionality and quality before deployment.
Requirements
- Bachelor’s degree required.
- Master’s degree in business administration, computer science, or a related computer science field preferred.
- At least 3 years of experience with Adobe Campaign Classic, Adobe Journey Optimizer, Adobe Customer Data Platform, or Adobe Experience Platform implementation.
- Relevant experience with a communications platform or marketing technology stack.
- Ability to program in HTML, CSS, and JavaScript.
- Ability to write SQL queries.
- Understanding of email, SMS, and push channels, including responsive design principles, templating, and data schemas.
- Adobe certifications preferred.
- Demonstrated curiosity, initiative, ownership, accountability, analytical problem-solving, and willingness to learn and improve.
Tech Stack
Categories
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.