6 months ago
Sydney, AustraliaSenior / Staff+
Responsibilities
- Execute and support Qualcomm’s worldwide Compute go-to-market strategy.
- Support enterprise customers with Windows on Snapdragon product commercialization and timely product evaluation.
- Troubleshoot and perform detailed triage, analysis, and resolution of BIOS and driver issues.
- Debug enterprise application issues, reproduce problems, and collaborate with platform and technology teams on resolution.
- Analyze customer software and hardware systems to identify application root causes and solutions.
- Support Snapdragon ecosystem issue analysis and engagement.
- Provide remote support and help customers identify solutions on Windows 10/11 systems.
Requirements
- Bachelor’s degree plus 4+ years, master’s degree plus 3+ years, or PhD plus 2+ years of relevant software applications engineering or software development experience.
- At least 2 years of Windows 10/11 troubleshooting experience with independent problem solving.
- At least 2 years of experience with programming languages such as C, C++, Java, or Python.
- At least 1 year of experience with debugging techniques.
- Strong C/C++ programming, application development, debugging, testing, driver debugging, and documentation skills.
- Familiarity with Windows application development, Windows drivers, Windows debugging, Windows command-line tools, and embedded system software is preferred.
- Preferred qualifications include technical sales management, complex solution development, commercial device adoption, technology or product launches, cross-organizational collaboration, customer education, evangelism, communication, and analytical problem-solving skills.
Benefits
- The role is based in Australia and involves remote support for enterprise customers.
- Qualcomm provides reasonable accommodations during the application and hiring process for individuals with disabilities.
About Qualcomm
Qualcomm is a public semiconductor company headquartered in San Diego, founded in 1985, that designs and sells wireless chipsets and platforms for mobile devices, automotive, IoT, and networking, notably the Snapdragon application processors and 5G modems. It also licenses a large portfolio of cellular patents to device makers, generating revenue alongside chip sales; its technology underpins many Android smartphones and emerging automotive and edge-compute systems, and it trades on NASDAQ as QCOM.