4 hours ago
Pune, IndiaMid Level
Responsibilities
- Lead data migration, configuration, and testing of OpenGov cloud software for complex government implementations.
- Review platform configuration and migrated data for requirements alignment, accuracy, integrity, reconciliation, and maintainability.
- Own complex customer data migrations, including schema mapping, ETL configuration, advanced scripting, and validation.
- Validate requirements, resolve ambiguity, advise customers on solution design, and execute comprehensive pre-go-live test scenarios.
- Serve as the primary technical contact for government stakeholders throughout deployment and integration.
- Identify customer pain points and partner with cross-functional teams to improve and automate workflows and delivery processes.
- Mentor Associate and mid-level Implementation Engineers and review their configuration and data work.
- Define and improve implementation standards, templates, playbooks, and reusable tooling.
- Partner with Project Management, Customer Success Management, Data/Integration, and Product teams and share field feedback with the product roadmap.
Requirements
- 3 to 5 years of experience in software implementation, data migration, or technical consulting, ideally with enterprise or SaaS products.
- At least 3 years of hands-on SQL scripting experience with complex queries, data transformation, and reconciliation.
- At least 2 years of Python or similar scripting experience for automation and data processing.
- Deep experience with database technologies, ETL, data-migration concepts and tools, schema design, and performance considerations.
- Experience implementing AI-driven solutions for automation, workflow optimization, and data-driven insights using modern frameworks and AI models.
- Experience delivering complex implementations end to end and mentoring or technically guiding less-experienced engineers.
- Excellent interpersonal, verbal, and written communication skills with a customer-service and teamwork orientation.
- Strong attention to detail and ability to validate, reconcile, and approve data and configuration for accuracy.
- Ability to adapt to changing products and evolving customer needs.
- Bachelor’s degree in a technical or related field.
Benefits
- Comprehensive healthcare options for individuals and families.
- Flexible vacation policy, paid company holidays, paid parental leave, wellness stipends, HSA contributions, and a 401(k) with company match.
- Professional development and growth opportunities.
- Collaborative office environment with weekly catered lunches.
- OpenGov has offices in San Francisco, Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune; no specific remote or hybrid arrangement is stated.
About OpenGov
OpenGov builds cloud-based ERP and analytics software for state and local governments, spanning budgeting, accounting, procurement, permitting and licensing, asset management, billing, and transparency/open data. It sells its Public Service Platform as SaaS with professional services, and counts more than 2,000 public-sector organizations as customers. Founded in 2012 and headquartered in San Francisco, OpenGov was acquired by Cox Enterprises.