11 hours ago
Pune, IndiaMid Level
Responsibilities
- Configure and customize packaged or SaaS applications, especially ServiceNow HRSD, to meet business requirements.
- Manage application releases and maintain compatibility, performance, and system stability.
- Collaborate with cross-functional stakeholders to gather requirements and implement enhancements.
- Monitor system performance, troubleshoot technical issues, and implement improvements.
- Document configuration changes and maintain a knowledge base.
- Participate in team discussions, provide solutions to work-related problems, and guide junior team members.
Requirements
- At least 3 years of experience in ServiceNow Human Resource Service Delivery (HRSD).
- Proficiency in configuring and customizing ServiceNow modules.
- Strong understanding of application programming interfaces and integration techniques.
- Familiarity with low-code development platforms and tools.
- Ability to analyze system performance and resolve technical issues in packaged or SaaS applications.
- 15 years of full-time education is required.
Benefits
- The position is based at the company’s Pune office.
Categories
Solutions Engineering
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.