1 day ago
Bengaluru, IndiaMid Level
Responsibilities
- Design, code, enhance, and maintain custom software solutions across systems and applications.
- Customize and configure ServiceNow modules to align with business processes.
- Troubleshoot and resolve technical issues within ServiceNow environments.
- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
- Maintain documentation related to software development and system enhancements.
- Participate in team discussions and provide solutions to work-related problems.
- Share knowledge and provide guidance to junior team members.
- Work independently and develop subject matter expertise.
Requirements
- At least 3 years of experience in ServiceNow IT Service Management.
- Proficiency in ServiceNow IT Service Management.
- Experience customizing and configuring ServiceNow modules.
- Strong understanding of the software development lifecycle and agile methodologies.
- Ability to troubleshoot and resolve technical issues in ServiceNow environments.
- Familiarity with scripting languages and integration techniques relevant to ServiceNow.
- Minimum 15 years of full-time education.
Benefits
- The position is based at the Bengaluru office.
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About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.