Intercom

Staff Product Engineer, AI

Intercom

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2 months ago
Berlin, Germany
Staff+
H1B Sponsor

Responsibilities

  • Build systems that power Intercom’s AI products using ML Python tech stack.
  • Collaborate with ML Scientists to transition proof-of-concept code to production.
  • Partner with product teams to enhance AI-powered product experiences.
  • Contribute to software development phases including ideation, prototyping, and testing.
  • Mentor and support the career development of other engineers.
  • Raise technical standards and operational excellence within the group.

Requirements

  • 7+ years of experience in shipping high-quality products.
  • No prior ML experience required; strong software engineering skills are essential.
  • Demonstrated significant impact in previous work.
  • Strong technical fundamentals and a willingness to learn.
  • Deep knowledge of a high-level programming language like Ruby, Python, or JavaScript.
  • Strong commitment to achieving good outcomes.
  • Bias towards progress over perfection.
  • BSc in Computer Science, Maths, Statistics, or related discipline.

Benefits

  • Competitive salary, annual bonus, and equity.
  • Regular compensation reviews to reward great work.
  • Generous paid time off above statutory minimum.
  • Hybrid working model.
  • Standard MacBooks provided, with Windows available for certain roles.
  • Fun events for employees, friends, and family.

Tech Stack

JavaScriptPythonRuby

Categories

AI & MLData Science