Zeta Global

Senior Software Engineer - Automation & Tooling

Zeta Global
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2 months ago
Bengaluru, IndiaSenior

Responsibilities

  • Design, develop, and maintain production-grade automation frameworks, tools, and scripts.
  • Provide architectural input, establish QA automation coding standards, and ensure framework scalability and maintainability.
  • Identify QA process and tooling gaps and implement solutions that improve testing practices.
  • Own complex quality issues across engineering pods and drive long-term resolutions through cross-functional collaboration.
  • Evaluate, adopt, and integrate new automation technologies and frameworks.
  • Track QA KPIs and use data to guide automation and quality improvements.
  • Mentor junior engineers and QA peers and lead knowledge-sharing sessions.
  • Align QA automation strategies with end-user needs and customer experience goals.

Requirements

  • Bachelor’s degree in computer science or engineering, or equivalent experience.
  • At least 8 years of experience in Quality Engineering or Software Development, with strong emphasis on test automation and tooling.
  • Strong software engineering and coding expertise, including required Python experience; Java or JavaScript experience is a plus.
  • Demonstrated ability to architect and maintain automation frameworks at scale.
  • Experience integrating automation into CI/CD pipelines and modern DevOps environments.
  • Experience contributing strategically to process and tooling improvements while remaining hands-on technically.
  • Experience mentoring engineers and influencing QA practices across teams.
  • Strong coding, debugging, problem-solving, analytical, architectural, communication, and interpersonal skills.
  • Preferred experience developing AI-powered applications using RAG architectures, LangChain, Model Context Protocols, Hugging Face, OpenAI API, or Llama Index.
  • Preferred experience applying AI to QA and automation, including intelligent test generation, anomaly detection, and defect classification.
  • Understanding of MLOps, ethical AI practices, bias, explainability, and model governance.

Categories

Zeta Global

About Zeta Global

1,001-5,000 employees

Zeta Global builds an AI-powered marketing cloud that unifies customer data, analytics, and omnichannel activation for enterprise brands and agencies. Its Zeta Marketing Platform combines martech and adtech—spanning CRM, email, display, and social—to acquire, grow, and retain customers on a subscription and media-buying model. Founded in 2007 and headquartered in New York City, Zeta is a public company trading on the NYSE under the ticker ZETA.

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