4 days ago
Base Salary
$197k - $262k/yr
Responsibilities
- Define and drive company-wide technical strategy for engineering quality, production reliability, and safe software delivery.
- Identify systemic causes of customer-impacting failures and lead multi-team initiatives to address root causes.
- Establish architectural principles, engineering standards, and paved roads for reliable system design and safe delivery.
- Build or guide shared platform capabilities for release safety, automated validation, production feedback, test data, environment management, and developer self-service.
- Advance observability, resilience, testability, failure isolation, and validation across services, data boundaries, and business-critical workflows.
- Define quality and reliability measures and use them to prioritize improvements and demonstrate outcomes.
- Lead technical programs across teams, influence architecture without direct authority, and mentor engineers and technical leaders.
Requirements
- Significant software engineering experience, including operating at Staff or equivalent scope on ambiguous, cross-cutting technical problems.
- Track record leading multi-team initiatives involving production reliability, software delivery, platform capabilities, or engineering effectiveness.
- Experience designing and operating distributed systems in a cloud environment such as AWS.
- Strong software design and programming skills in TypeScript, Java, or another relevant language.
- Experience with several areas including observability, resilience engineering, release safety, automated validation, developer platforms, testability, performance engineering, or incident learning.
- Ability to define useful engineering measures and distinguish meaningful outcomes from activity-based metrics.
- Demonstrated ability to influence architecture and engineering practices across teams that do not report to you.
- Strong written and verbal communication with technical, product, and business stakeholders.
Benefits
- $197,000-$262,000 base salary plus annual bonus and meaningful equity.
- Generous equity grant and comprehensive benefits package.
- Flexible PTO and hybrid work schedules.
- One-time work-from-home allowance.
- Hybrid hubs in Los Angeles, San Francisco, Toronto, and Raleigh, with lunch provided on in-office days.
- Company events, team-building activities, growth opportunities, and career advancement.
Tech Stack
Categories
DevOpsSite Reliability
About BuildOps
BuildOps provides an all-in-one SaaS platform for commercial specialty contractors to manage service and project workflows—quoting, scheduling/dispatch, field mobile, inventory, invoicing, and financial reporting—in a single system. The subscription-based product integrates with accounting/ERP tools and includes an AI layer (OpsAI) for dispatch and office tasks. Founded in 2018 and headquartered in Santa Monica, CA, it serves commercial trades across North America.