ServiceNow Senior Technical Consultant
DXC Technology3 days ago
Farnborough, United KingdomSenior
Responsibilities
- Deliver ServiceNow solutions to multiple customers as part of a team of ServiceNow specialists.
- Participate in client workshops and requirements gathering, and design and recommend technical solutions.
- Configure and develop ServiceNow solutions, including scripting, testing, customer demonstrations, UAT, and go-live support.
- Provide technical consulting, guidance, thought leadership, and hands-on development to clients and internal technical resources.
- Mentor and train junior team members.
- Produce documentation and training materials for implemented solutions.
- Travel to client locations for meetings, workshops, or periods of onsite client work when required.
Requirements
- Several years of experience in ServiceNow design and development, preferably in a consulting environment.
- Strong knowledge of the ServiceNow application, ideally including custom applications and integrations with other platforms.
- Scripting skills in JavaScript, HTML, XHTML, XML, CSS, AJAX, and AngularJS are highly advantageous.
- Understanding of Service Management concepts and delivery assurance principles and procedures.
- ServiceNow Certified Administrator, ServiceNow Certified Implementation Specialist, ServiceNow Application Developer, or ITIL Foundation certifications are advantageous.
- Additional ServiceNow specialist certifications or experience in HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, or PPM is advantageous.
- Strong written and oral communication skills, customer service orientation, and the ability to present solutions to customers and senior management.
- Ability to work independently or collaboratively, meet project timelines, research solutions, make recommendations, and take on new challenges.
- Candidates must be UK nationals or sole British citizens and have resided in the UK for at least five years due to security clearance requirements.
Benefits
- Hybrid work model with preference for candidates local to Erskine, London, Newcastle, or Aldermaston, plus flexibility to work from home.
- Regular training and development opportunities, including support for achieving certifications.
- Supportive consultant team focused on knowledge sharing and professional development.
- Flex benefits scheme including pension, life insurance, health insurance, travel insurance, and store vouchers or discounts.
- 25 days of holiday, with options to increase holiday and select benefits appropriate to the employee.
- Inclusive workplace with reasonable adjustments available throughout the hiring process.
Tech Stack
Categories
Solutions Engineering
About DXC Technology
DXC Technology is a public IT services and consulting company that runs and modernizes mission-critical systems for large enterprises and governments. It provides managed services, cloud migration and operations, cybersecurity, application development, and industry BPS, monetizing through long-term outsourcing and consulting engagements. Formed in 2017 from the merger of CSC and HPE Enterprise Services, DXC is headquartered in Ashburn, Virginia and trades on the NYSE as DXC.