ServiceNow Senior Technical Consultant
DXC Technology3 days ago
Farnborough, United KingdomSenior
Responsibilities
- Deliver ServiceNow solutions to multiple customers as part of a specialist consulting team.
- Participate in client workshops, gather requirements, design solutions, and provide recommendations.
- Configure and develop ServiceNow solutions using scripting, then perform testing, customer demonstrations, UAT, and go-live support.
- Mentor and train junior team members.
- Create documentation and training materials for implemented solutions.
- Provide technical consulting, guidance, and hands-on development to clients and internal technical resources.
- Travel to client locations or work on client sites when required.
Requirements
- Several years of experience in ServiceNow design and development, preferably in a consulting environment.
- ServiceNow platform expertise, ideally including custom application development and integrations with other platforms.
- Scripting skills such as JavaScript, HTML, XHTML, XML, CSS, AJAX, and AngularJS are highly advantageous.
- Understanding of Service Management concepts and delivery assurance principles and procedures.
- Relevant certifications are preferred, including ServiceNow Certified Administrator, ServiceNow Certified Implementation Specialist, ServiceNow Application Developer, and ITIL Foundation.
- Additional ServiceNow specialization or experience in HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, or PPM is advantageous.
- Strong written and oral communication skills, customer presentation ability, teamwork, initiative, creativity, research, and solution recommendation skills.
- Candidates must be UK nationals or sole British citizens and have resided in the UK for at least five years due to security clearance requirements.
Benefits
- Hybrid work with flexibility for home working, in-person collaboration, and travel or periods at client sites as required.
- Regular training and development opportunities, including the ability to achieve certifications.
- Comprehensive flexible benefits including pension, life insurance, health insurance, travel insurance, store vouchers and discounts, 25 days of holiday, and options to increase holiday and select benefits.
- Supportive and inclusive team environment with reasonable adjustments available throughout the hiring process.
Tech Stack
Categories
Solutions Engineering
About DXC Technology
DXC Technology is a public IT services and consulting company that runs and modernizes mission-critical systems for large enterprises and governments. It provides managed services, cloud migration and operations, cybersecurity, application development, and industry BPS, monetizing through long-term outsourcing and consulting engagements. Formed in 2017 from the merger of CSC and HPE Enterprise Services, DXC is headquartered in Ashburn, Virginia and trades on the NYSE as DXC.